Privacy Policy — Suncoast Porsche & SuncoastParts.com

At Suncoast Porsche and SuncoastParts.com, we are committed to protecting your personal information and being transparent about how we collect and use it. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information. By visiting or purchasing from SuncoastParts.com, you agree to the terms described in this policy.

Last updated: 2026

What Personal Information Do We Collect?

Information You Provide Directly

We collect information you voluntarily provide when you create an account, place an order, or contact us. This may include your name, shipping address, billing address, phone number, email address, and payment information. You may choose not to provide certain information, however this may limit your access to some features or prevent order completion.

Information you provide is used to process orders, respond to inquiries, improve our website experience, and communicate with you about your purchases and relevant offers. Please contact us for Opt-In/Opt-Out preferences.

Information Collected Automatically

When you visit SuncoastParts.com, we automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, and pages visited. This data helps us maintain site security, analyze traffic patterns, and improve your shopping experience.

Information From Third-Party Sources

We may receive updated information about you from third-party sources such as our shipping carriers (UPS, USPS) to ensure accurate delivery records. This information is used solely to improve order fulfillment and communication accuracy.

Cookies & Tracking Technologies

Like most e-commerce websites, SuncoastParts.com uses cookies — small text files stored on your device — to enhance your shopping experience, maintain session security, and analyze site performance. You can disable cookies at any time through your browser settings, however doing so may affect site functionality.

Types of Cookies We Use

• Account & Authentication Cookies — Used to manage account login sessions and keep you securely signed in. Typically deleted when you log out, though some site preferences may be retained.
• Session & Login Cookies — Prevent you from needing to re-authenticate each time you navigate to a new page during an active session. Cleared automatically upon logout.
• Newsletter & Subscription Cookies — Track newsletter subscription status to ensure you receive relevant notifications and avoid duplicate signup prompts.
• Survey Cookies — Used when we conduct optional user surveys to remember participation and deliver accurate results across page changes.
• Form Cookies — Remember form field information to streamline future contact or checkout form completion.
• Preference Cookies — Store your site preferences such as display settings to provide a consistent experience across visits.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymized data including session duration, pages visited, and traffic sources to help us improve content and usability. Google Analytics data is not used to personally identify individual users.

• Google Analytics Terms of Service

Social Media Plugins

Our website includes social media buttons and plugins for platforms including Facebook, Instagram, Pinterest, YouTube, and others. These plugins may collect data independently according to each platform's own privacy policy. We encourage you to review the privacy policies of any social media platform you use.

Email Newsletter Tracking

We use an email marketing service to send our newsletter. Our emails may contain tracking pixels — small embedded images that allow us to measure email open rates and link click activity for the purpose of improving our marketing communications. This data is used internally only and is never shared with third parties.

You may opt out of our newsletter at any time. Upon opting out, your email address and associated data will be permanently removed from our mailing list. Please email us for assistance.

How We Use Your Information

Order Processing & Fulfillment

Your personal information is used primarily to process and fulfill your Porsche parts orders, communicate order status, and arrange shipping and delivery.

Personalized Shopping Experience

We use your browsing and purchase history to provide a more relevant and personalized shopping experience on SuncoastParts.com. You may opt out of personalization or browse anonymously at any time.

Third-Party Service Providers

We work with trusted third-party service providers to operate our business, including shipping carriers, payment processors, and email service providers. These partners are granted access to your information only as necessary to perform their specific functions and are prohibited from using it for any other purpose.

Special Offers & Marketing

With your permission, we may send you promotional offers and updates about Porsche parts, accessories, and related products. We may also share curated offers from partner companies — however, we do not sell or share your personal information with those companies directly. All offers are distributed through Suncoast Porsche. You may opt out at any time. See the Opt-In/Opt-Out section below.

How We Protect Your Information

Suncoast Porsche takes the security of your personal and financial information seriously. We employ multiple layers of protection including:

• SSL Encryption — All data transmitted between your browser and our website is encrypted using Secure Sockets Layer (SSL) technology
• Encrypted Customer Data — Personal information stored in our systems is protected with encryption
• Firewall Protection — Our systems are protected by active firewall security against unauthorized access
• Need-to-Know Access Controls — Access to your personal information is strictly limited to authorized personnel who require it to perform their job functions
• Partial Credit Card Display — Only the last four digits of your credit card number are displayed on order confirmations. Full card data is transmitted securely to payment processors only

While no system can guarantee absolute security, we take every reasonable precaution to safeguard your data. We recommend signing out of your account when using a shared or public computer and protecting your password at all times.

Your Choices — Opt-In & Opt-Out

You are in control of the communications you receive from us. Below are your communication preference options. You may update these preferences at any time by contacting us.

• ✅ Receive emails about special offers and promotions from Suncoast Porsche
• ❌ Do not send me promotional emails from Suncoast Porsche
• ✅ Receive emails about special offers from carefully selected partner companies
• ❌ Do not send me emails from third-party partner companies

Please note: Transactional emails related to your orders, such as order confirmations and shipping notifications, are not affected by these preferences and will always be sent.

Children's Privacy

SuncoastParts.com does not knowingly collect personal information from children under the age of 18. If you are under 18, please use this website only with the direct involvement and supervision of a parent or legal guardian. If you believe a minor has submitted personal information to our site, please contact us immediately and we will remove it promptly.

Third-Party Websites & External Links

SuncoastParts.com may contain links to third-party websites. Once you leave our site, your privacy is governed by the privacy policy of the site you are visiting. We are not responsible for the privacy practices of external websites and strongly encourage you to review their policies before submitting any personal information.

Contact Us About This Privacy Policy

If you have questions about this Privacy Policy, would like to access or update your personal information, or wish to submit a data removal request, please contact us here.

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.