We ship worldwide, and we have access to many different shipping services. UPS is our default and primary shipping method, other carriers may be used upon request, contact us and we will see which shipping method is available. Shipping and expediting fees are never refundable, no exception. Return shipping is never covered by Suncoast. For international shipping, we will never intentionally lower the declared value of any item or misrepresent the contents of a shipment to avoid or reduce customs taxes and/or duties. The buyer is responsible for any applicable customs fees. We are not responsible for shipping delays due to customs inspection.
We are now partnered with BongoUS.com. During the checkout process you can select your country.
The chart above shows UPS Ground shipping time tables for the US. All orders are subject to a 1-3 business days processing time, special orders can take longer. The chart shows the normal transit time for UPS Ground, but this is not a guaranteed transit time.
Have a shipping error? Damaged box? Timing is critical, so make sure you inspect your order upon receipt from UPS and contact us within 10 days of delivery. If you're outside the USA and having the package forwarded to your location, make sure the receiver opens the package and inspects for damage and accuracy. Our responsibility ends there, any loss or damage beyond that point will have to be settled with your shipper/freight forwarder.